Services
Administrative Assistant
Administrative Assistant responsibilities include making travel and meeting arrangements, preparing reports and maintaining appropriate filing systems. The ideal candidate should have excellent oral and written communication skills and be able to organize their work using tools, like MS Excel and office equipment. Ultimately, a successful Admin Assistant should ensure the efficient and smooth day-to-day operation of your office.
Data entry, admin tasks like filling out forms,paperwork and entry of data, account management, processing invoices, bookkeeping, Provides administrative support to ensure efficient operation of the office.
- Answers phone calls, schedules meetings and supports visitors.
- Carries out administrative duties such as filing, typing, copying, binding, data entry.
- May include light bookkeeping: processing invoices and receipts.
- It may be a voice or non-voice depending on the client.
Executive Assistant
An Executive Assistant, or Executive Administrator, is responsible for managing the schedules and communications of key company executives. strong attention-to-detail, excellent written and verbal communication skills, and a high level of discretion are all integral to helping the executive achieve their goals and make a strong impression on key contacts.
Their duties include prioritizing emails and phone calls, gathering documents to prepare for meetings and coordinating travel arrangements.
Handling email, calendar management, booking appointments, manage your calendar, schedule meetings, manage your email inbox, proof/edit documents, conduct research, data entry, book travel arrangements, coordinate between clients and/or team members, books times and send meeting invites, send follow up emails, send welcome packs, train other assistants.
Sales Assistant
Typical sales roles include the Account Executive, Sales Development Rep, Sales Specialist, Customer Success Rep, and Sales Manager. The Account ExecutiveSales Development Rep, Sales Specialist/Sales Consultant, Customer Success Rep, The Sales Manager.
- Research and prospect new clients via email, calls or LinkedIn.
- Lead qualification.
- Lead and Revenue Generation.
- Research and prospect new business.
- Develops new business and client generation via referral campaigns.
- Conduct market research.
- Develops and maintains sales pipeline reports.
- Works collaboratively with Account Executives to drive revenue.
- Assists Account Executives and Sales Managers in setting appointments.
- Maintains client communication; ensures customer requirements are clearly communicated throughout the organization to ensure expectations are met when scheduling onsite appointments.
- Analyze marketing trends and continually build a knowledge of industry trends, opportunities and innovations to create industry reports.
- Meeting and exceeding defined sales goals by management.
Customer support
The primary job of a customer service representative is to address customer issues and resolve them in a timely and efficient manner. Support reps interact with customers on a variety of channels such as phone, email, and social media, and ensure that all valid customer concerns are being dealt with immediately.
- Email, Phone, & Live Chat Support.
- Answer Questions & Help Resolve Problems.
- Build Strong Relationships with Customers.
- Technical & Administrative Back-Office Support.
- Retain Customers & Grow Your Business.
- Troubleshooting & Customer Support.
Marketing Assistant
Marketing assistants support the marketing team with planning, executing, and tracking marketing programs, and with the development of new marketing strategies. Their responsibilities may include analyzing data to monitor campaigns and evaluate results, creating and managing the production of marketing collateral, helping with the organization of events, and providing project-specific administrative support.
Marketing assistants support the work of marketing managers and executives on projects directed at maximising company profits and developing sales strategies or marketing.
Help companies with Social media strategy, day to day running of socials, account management, engagement, prospecting via social media,
Ad Campaign Management
- Ad campaign managers work in company marketing departments.
- Planning and managing advertising and other marketing communication campaigns.
- Their role is to develop the most effective way to communicate the benefits of the company’s products and services to customers and prospects.
- Ex. Google Ads, FB Ads, Amazon PPC Ads
Social Media Management
- Works with stakeholders and oversees a company’s interactions with the public through implementing content strategies on social media platforms.
- Their duties include analyzing engagement data, identifying trends in customer interactions and planning digital campaigns to build community online.